Monthly · priced to scope
Website Care & Technical Support
A dependable monthly arrangement to keep your website checked, up to date and working, with one contact for small changes and minor technical issues.
Problems it addresses
- You need someone to maintain the site and check that key features keep working.
- Small website changes keep getting postponed because no one owns them.
- You want a reliable contact for minor technical issues and agreed updates.
How it works
The service starts once access and responsibilities are agreed. Requests are handled within the response times and monthly support allowance set out in your agreement, so you know exactly what's covered.
Typical deliverables
- Agreed routine checks and minor content updates
- Help with small website issues
- Form and key-feature checks at an agreed frequency
- A defined support allowance and a clear escalation process
Not included: Major redesigns, new features, emergency 24/7 support, premium licences and hosting charges, unless your agreement expressly includes them.
Ask about website care →
Monthly · priced to scope
Content & Social Media Support
Consistent, on-brand content planned around your business goals, so your social channels keep moving without taking over your week.
Problems it addresses
- You struggle to publish consistent, on-brand content.
- Posts go out without a clear purpose or link to what the business is trying to achieve.
- You don't have time to plan, prepare and schedule content regularly.
How it works
We agree a content calendar and the month's deliverables in advance. Time is built in for your approvals and any revisions, and each month ends with a short review of the performance data that's available.
Typical deliverables
- Content planning
- An agreed number of captions, graphics or short-form content pieces
- Scheduling or preparation for publication, where access is available
- A simple monthly review of available performance data
Not included: Filming, advanced video editing, community management, replying to messages, paid advertising and ad spend are excluded or priced separately. We don't guarantee follower growth, reach, leads or sales.
Plan your content with us →
Monthly · priced to scope
Ongoing Growth & Systems Optimisation
A regular partner to review what's working, decide what to improve next, and make steady improvements to your website, enquiry handling and workflows.
Problems it addresses
- Tools get set up but no one checks whether they're still working well.
- Your website, enquiry and operational processes need small improvements over time.
- You'd rather have one partner prioritising improvements than manage several suppliers.
How it works
We start with an agreed set of priorities and a defined monthly allowance, then review progress at an agreed interval. Each month you get a short summary of what was done and what's next.
Typical deliverables
- A monthly performance and opportunity review
- Prioritised recommendations
- Agreed website, enquiry-flow or workflow improvements within the monthly allowance
- Monitoring of selected metrics, where reliable data is available
- A short monthly summary of work completed and next steps
Not included: This is not unlimited consultancy or development. The monthly scope, capacity and response times are set out in advance. New projects, major integrations and substantial development work are quoted separately.
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